Health and Safety Information

Your Safety is Top of Mind

ZAP is committed to the health and safety of all of our guests.  We will require proof of vaccination for entry to events.  This situation is fluid and subject to change.

We not accepting a negative covid-19 test at this time. If someone does not have proof of vaccination, they will be not be allowed to enter.  That includes those that are unvaccinated due to a medical condition and/or religious belief.

An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and Guests with underlying medical conditions are especially vulnerable.

By joining us at the Zinfandel Experience, you voluntarily assume all risks related to exposure to COVID-19.

Health Acknowledgement

If planning to travel, visit https://covid19.ca.gov/ for current state orders and updated information. Guests who are under isolation or quarantine orders must not attend any ZinEX event. By attending ZinEX, you are confirming that you and all persons in your party are not:

  • Experiencing any of the following symptoms of COVID-19 identified by the Centers for Disease Control and Prevention at gov, including:
    • Fever or chills
    • Cough
    • Shortness of breath or difficulty breathing
    • Fatigue
    • Muscle or body aches
    • Headache
    • New loss of taste or smell
    • Sore throat
    • Congestion or runny nose
    • Nausea or vomiting
    • Diarrhea
  • In contact with or have been in contact with, someone with confirmed or suspected COVID-19 symptoms without completing a 10-day quarantine
  • Under any self-quarantine orders

Guests who cannot confirm all of the above criteria must not attend ZinEX. If at any point during their visit, a Guest does not meet all of the above criteria, they and their traveling party will be required to isolate and may be relocated or asked to leave the property.

By attending ZinEX, you acknowledge that you understand and will abide by all health-and-safety requirements.

The City and County of San Francisco Covid Protocol:

Revised February 14, 2022


  1. General Requirements for Businesses and Governmental Entities. a. Vaccination.

Businesses and governmental entities are generally encouraged to require Personnel and patrons to be Up-to-Date on Vaccination, meaning they are Vaccinated with a Complete Initial Series and have received a Booster when they are Booster-Eligible. i. Complete Initial Series Vaccination Requirement for Listed Indoor Businesses. The following Businesses (1) must require patrons and staff (as distinguished from the broader term “Personnel”) to provide either proof of being Vaccinated with a Complete Initial Series or proof of a negative Test (as detailed in Appendix B to this Order), (2) are strongly urged to implement measures as soon as possible to require those patrons and staff to be Up-toDate on Vaccination, including requiring them to show proof of receipt of a Booster once they are Booster-Eligible, and (3) must comply with the other requirements detailed in Appendix B to this Order:

Operators or hosts of establishments or events where food or drink is served indoors—including, but not limited to, dining establishments, bars, clubs, theaters, and entertainment venues. •

Gyms, recreation facilities, yoga studios, dance studios, and other fitness establishments, where any patrons engage in cardiovascular, aerobic, strength training, or other exercise involving elevated breathing.


Beginning on February 16, 2022, operators of such Businesses are allowed, but not required by this Order, and as an alternative to checking proof of vaccination status for patrons and staff, to instead accept proof of a negative COVID-19 Test taken within one day (for antigen tests) or two days (for PCR tests) before entry into the facility (but people are not required to be Tested City and County of Department of Public Health San Francisco Order of the Health Officer ORDER OF THE HEALTH OFFICER No. C19-07y (updated) 14 more than twice each week so long as each Test is done at least three days apart). For proof of a Test as listed in the preceding paragraph, self-administered antigen testing is not acceptable at this time unless there is third-party verification—the Business must require proof of a negative Test as outlined by CDPH’s guidance in the section titled “What can be used as proof of a negative pre-entry test in settings where pre-entry testing is required?”, available online at www.cdph.ca.gov/Programs/CID/DCDC/Pages/COVID19/Updated-COVID-19-Testing-Guidance.aspx#pre-entry-testing


Because testing and masking is not as effective as being Up-to-Date on Vaccination at preventing the spread of COVID-19, a Business may determine that the minimum requirements in this subsection are not sufficient for its operations to protect the health and safety of patrons, staff, or others.

The following are the only acceptable forms of proof of full vaccination:

  1. The CDC vaccination card, which includes name of person vaccinated, type of vaccine provided, and date last dose administered, or similar documentation issued by another foreign governmental jurisdiction;

  2. A photo or copy of a vaccination card as a separate document;

  3. A photo of a vaccination card stored on a phone or electronic device;

  4. Documentation of vaccination from a healthcare provider; or a personal digital COVID-19 vaccine record issued by the State of California and available by going to cdph.ca.gov or similar documentation issued by another state, local, or foreign governmental jurisdiction, or by an approved private company.


  1. To ensure our guests are able to book with confidence, we have instituted a temporary COVID19 exchange policy which should be read in conjunction with the terms in our Terms and Conditions of Sale.
  2. If you are unable to attend an Event because you are self-isolating or experiencing COVID19 symptoms, you must inform us at least 24 hours prior to the Event. In these circumstances ZAP will permit You to (i) exchange Your tickets for another equivalent event at a later date.

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